Prenton Vets4Pets – Vets in Birkenhead
Clinic Overview
Prenton Vets4Pets is part of the Vets4Pets group and is set up to handle everything from routine procedures to complex, ongoing cases. The clinic is also listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours).
From the latest reviews, owners most often describe
- •Surgical care including operations such as castration and spleen removal (splenectomy), with staff explaining what will happen and aftercare.
- •Support for serious illness, including a dog being treated for cancer with “Metronomics” (metronomic therapy).
- •Practical handling of anxious pets, including offering an initial phone consultation and discussing sedation to reduce stress for an in-person visit.
- •Compassionate end-of-life care, including clear explanations of the euthanasia process, time given to owners, and help with ashes (one review mentions a sympathy card).
Services
Services and capabilities mentioned in the provided information and reviews include
- •Emergency veterinary services (listed as 24/7 or extended hours).
- •Veterinary nurse training facility (listed).
- •Surgery and operations, including
- •Castration (cat castration described with pre-op explanations and aftercare guidance).
- •Splenectomy (spleen removal).
- •Other unspecified operations (owners mention pets having an “operation” with extra precautions taken).
- •Cancer care, including metronomic therapy (“Metronomics”) for a dog with cancer.
- •Diagnostic scanning (one owner describes their dog being “scanned” without sedation).
- •Phone consultations (used as a first step for an anxious dog).
- •Sedation for anxious pets (discussed as a way to enable needed examination/tests).
- •Euthanasia and aftercare, including support around arranging/collecting ashes.
People
- •Rohan (vet): Mentioned repeatedly for long-term care and communication. Owners describe him explaining things “in simple terms,” adapting appointments to reduce stress for nervous pets, and scanning a dog “without sedation.”
- •Mat / Mathew (surgeon/vet): Credited with performing a spleen removal and with ongoing treatment advice and support during a period when a dog was “very poorly.”
- •Matilda (vet): Mentioned in an end-of-life appointment, where she explained the euthanasia process step-by-step and gave the owners time to understand and decide.
- •Charlotte (nurse): Mentioned for gentle handling and comforting both the pet and owners during euthanasia.
- •Reception team: Not named, but described as welcoming and engaged with pets, and as handling sensitive situations (booking through to collecting ashes) carefully.
Reviews
4.8 stars from 594 reviews. The latest written reviews available to us focus on surgery, complex illness care, and support for anxious pets and end-of-life decisions. “”
- •Clear explanations around procedures and aftercare, including what to expect during surgery and how to care for pets afterwards.
- •Handling anxious animals thoughtfully, such as starting with a phone consultation, discussing sedation, and (in one case) a vet going outside to treat an excitable dog.
- •Serious and ongoing case management, including cancer treatment and recovery support for an older dog that had been very unwell.
- •Compassionate end-of-life support, with owners noting time, empathy, gentle handling, and practical help around ashes and bereavement.
Special Services
Animals Treated at Prenton Vets4Pets
Animals We Treat
Companion Animals
Opening Hours – Prenton Vets4Pets
Opening Hours
Hours
Reviews for Prenton Vets4Pets
Note: Showing the 5 most recent Google reviews out of 594 we track in total. Recent reviews may not be representative of overall sentiment.
Donna Deakin
a week ago
Amazing service. Our 9 year old king cavalier had to have an operation and they went the extra mile to keep our boy safe and well. They are caring, professional and they really put our minds at ease. Amazing team and very happy that these are our regular vets. Definitely recommend bringing your pet here for A* service. Thank you. 🙏🏽
Jacqueline
a month ago
Fantastic practice and wonderful vets and nurses, i have been going to vets for pets Prenton for many years i wouldn't go anywhere else Rohan is an amazing vet currently is treating my dog Trufa for cancer with Metronomics he is caring kind and dedicated Mat an amazing surgeon he removed Trufas spleen everyone at the practice is so caring from the ladies at reception to the veterinary nurses i am inmensely grateful
v s
2 months ago
kevin iveson
2 months ago
Excellent vet service.
cara hillan
3 months ago
Couldn’t recommend prenton vets4pets enough. Our dog recently became very unwell and due to him being an extremely anxious dog when visiting the vets they suggested a phone consultation initially, which was very thorough and they recommended sedation to help calm him for his visit as he definitely needed checking. When he visited and had his tests done we got given some sad news that unfortunately we would need to have him put to sleep to prevent his condition worsening, throughout this the staff were excellent and understanding with us, giving us some steroids to help him whilst we got to spend a few last days with him. When the day came to put him to sleep we were taken through to Matilda the vet who was brilliant, she explained the process to us as we had never been through this before and gave us time to get our head around it, showing compassion and empathy throughout. She was accompanied by her nurse Charlotte who was gentle and caring, comforting us and Riley during the whole process giving him lots of strokes. Additionally the reception staff extended the same sensitive approach from booking appointments to collecting the ashes, which was accompanied with a much appreciated sympathy card. Thankyou to the entire team which made an extremely sad process that bit easier.
cara hillan
a month ago
Couldn’t recommend prenton vets4pets enough. Our dog recently became very unwell and due to him being an extremely anxious dog when visiting the vets they suggested a phone consultation initially, which was very thorough and they recommended sedation to help calm him for his visit as he definitely needed checking. When he visited and had his tests done we got given some sad news that unfortunately we would need to have him put to sleep to prevent his condition worsening, throughout this the staff were excellent and understanding with us, giving us some steroids to help him whilst we got to spend a few last days with him. When the day came to put him to sleep we were taken through to Matilda the vet who was brilliant, she explained the process to us as we had never been through this before and gave us time to get our head around it, showing compassion and empathy throughout. She was accompanied by her nurse Charlotte who was gentle and caring, comforting us and Riley during the whole process giving him lots of strokes. Additionally the reception staff extended the same sensitive approach from booking appointments to collecting the ashes, which was accompanied with a much appreciated sympathy card. Thankyou to the entire team which made an extremely sad process that bit easier.
Gareth R
2 months ago
We’ve used Vets for Pets Prenton for a number of years for two of our boxer and cat. We can’t recommend them enough, they offer a brilliant service. The vets are friendly and explain everything to you and clearly understand animals and their owners unlike other vets we’ve used in the past. The receptionists are always welcoming and take an interest in their patients and always come to greet them. Our early memories was of our excitable boxer, the vet had the thought to come outside the building especially to treat him. Our 11yr old boxer has been very poorly and now on the road to recovery. With Rohan scanning him without sedation, Matilda helping with his early stages treating him like a puppy and Mathew treating, advising and helping all the the way has made the worry easier to cope with. We are so grateful. 😊
Laura Taylor
2 months ago
Our Bichon Poppy has been seen by Rohan since she was a tiny puppy, and she’s now 10 years old. He’s such a caring person and an amazing vet, we feel lucky to have found him and always feel Poppy is in good hands with him. Poppy is quite nervous at the vets and it’s really helped that Rohan has always taken such care with her and tried to keep appointments as stress free as possible. As owners we have always found him so approachable and always willing to explain everything in simple terms, which is so reassuring when Poppy is ill.
Heledd Yuill
4 months ago
This vets is absolutely amazing. Being a first time cat mum, they really put my mind at ease when I dropped him off for his castration operation. Very friendly staff and vets. Have always explained everything clearly to me from his first vet appointment check up when he was a young kitten to when he was in for his operation. Eclverything was explained to me how the operation would go and how to care for him after when we got home.
Francisca Oliveira Wedzicha
a year ago
Best ever place to take your dog. Matt is a lovely and caring person and all the staff be with than over 12 years. Your baby definitely deserves the best. Thanks all the staff
Nearby Vets
Explore more trusted veterinary clinics near Prenton Vets4Pets
