Wirral Vets

Wirral Vets is an independent practice (no corporate group mentioned) with “over 50 years” of providing veterinary care, and operates across three practices. The website describes both preventative and curative healthcare for companion animals.

From the latest reviews available, owners most often describe routine handling and appointments: nail/claw clipping is mentioned several times, as well as patient, low-stress handling for nervous pets (including a rescue greyhound and two frightened cats). There’s also mention of short-notice appointment availability and helpful phone communication—but this sits alongside serious negative accounts, including a complaint about being refused an in-person visit for an ill dog during lockdown and a separate complaint about a nail trim going wrong and subsequent invoicing/rudeness.

Services

• •Preventative and curative healthcare for companion animals (as described on the clinic website).
• •Nail/claw clipping (mentioned for both a dog and cats).
• •Care for rabbits, including both planned appointments and unplanned visits (owner reports both rabbits “treated well”).
• •Operations and vaccinations are referenced in one review as items the owner compared pricing for (no specific procedures or vaccine types stated).
• •Short-notice appointments are mentioned as “often” available (review-based).

People

• •Vets are repeatedly described as patient with nervous animals
• •A rescue greyhound that’s “nervous of people” reportedly tolerated examinations because the vet was gentle, used treats, and “takes his time and answers any questions.”
• •An owner of two frightened cats says the vet was “so patient” and the nurse was “brilliant,” including for claw clipping.
• •Front-desk experience is mixed in the latest reviews
• •One reviewer says staff are “really helpful on phone.”
• •Another reports “very rude staff” alongside a billing complaint.

Reviews

4.4 stars from 145 reviews. Experiences in the latest written reviews range from very positive handling of anxious pets to serious complaints about access to care and a nail-trim incident. “”

• •Gentle, patient handling for nervous animals (greyhound and cats), including use of treats and taking time during the appointment.
• •Nail/claw clipping is specifically mentioned as being handled well by some owners, but one owner alleges a nail trim was “messed up.”
• •Access and communication: some mention helpful phone calls and short-notice appointments; one reviewer reports being refused an in-person visit during lockdown despite repeated calls about a very ill dog.
• •Pricing is described by one owner as “most reasonable” compared with their own research for operations and vaccinations (no prices given).